Your enrollment agreement and College catalog represent the mutual obligations of the College to you, and you to the College. Deviations may represent a breach of obligations.
Department of Education Ombudsman
http://studentaid.ed.gov/repay-loans/disputes
Complaints
U.S. Dept of Education Offices
Headquarters
Office location: Washington, DC
Denis Bega, Director, Regional Communications Offices
Darlene Mayo, Staff Assistant
Theresa Grant, Staff Assistant, TAF
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202
Telephone: 202-401-0418 Fax: 202-260-7465
Region I
Office location: Boston, MA
States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Olga Pirela, SA
U.S. Department of Education
POCH Building, 5 Post Office Square
9th Floor, Room 24
Boston, MA 02110
Telephone: 617-289-0100 Fax: 617-289-0151
Region II
Office location: New York, NY
States: New Jersey, New York, Puerto Rico, Virgin Islands
Jacquelyn Pitta
Meredith Bajgier, PAS U.S. Department of Education
Financial Square
32 Old Slip, 25th Floor
New York, NY 10005
Telephone: 646-428-3906 Fax: 646-428-3904
Region III
Office location: Philadelphia, PA
States: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia
Elizabeth Williamson, DPS
The Wanamaker Building
100 Penn Square East-Suite 505
Philadelphia, PA 19107
Telephone: 215-656-6010 Fax: 215-656-6020
Region IV
Office location: Atlanta, GA
States: Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee
Dennis Bega, Deputy Director, Regional Communications Offices
Martin Richburg, PS
Jonova Hawthorne, SA
Malissa Coleman, PS
U.S. Department of Education
61 Forsyth St. SW, Suite 19T40
Atlanta, GA 30303
Telephone: 404-974-9450 Fax: 404-974-9459
Region V
Office location: Chicago, IL
States: Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin
Julie Ewart, PAS
Shirley Jones, PS
Marilyn Teague, SA
U.S. Department of Education
500 W. Madison Street, Suite 1427
Chicago, IL 60661
Telephone: 312-730-1700 Fax: 312-730-1704
Region VI
Office location: Dallas, TX
States: Arkansas, Louisiana, New Mexico, Oklahoma, Texas
Dennis Bega, (Acting)
U.S. Department of Education
1999 Bryan St. Suite 1510
Dallas, TX 75201-3136
Telephone: 404-974-9450 Fax: 214-661-9594
Schedule Your Consultation
Region VII
Office location: Kansas City, MO
States: Iowa, Kansas, Missouri, Nebraska
Patrick Kerr, PAS
Elaine Venard, PAS
Jeanne Ackerson, PAS
U.S. Department of Education
One Petticoat Lane
1010 Walnut, Suite 452
Kansas City, MO 64106
Telephone: 816-268-0404 Fax: 816-268-0407
Region VIII
Office location: Denver, CO
States: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming
Helen Littlejohn, PAS
Diana Huffman, PAS
U.S. Department of Education
Regional Office, Federal Bldg.1244
Speer Blvd, Suite 615
Denver, CO 80204-3582
Telephone: 303-844-3544 Fax: 303-844-2524
Region IX
Office location: San Francisco, CA
States: Arizona, California, Hawaii, Nevada, American Samoa, Guam, Northern Mariana Islands
Joe Barison, PAS
U.S. Department of Education
50 Beale Street, room 9700
San Francisco, CA 94105
Telephone: 415-486-5700 Fax: 415-486-5719
Region X
Office location: Seattle, WA
States: Alaska, Idaho, Oregon, Washington
Linda Pauley, PAS
U.S. Department of Education
Jackson Federal Bldg.
915 2nd Avenue, Room 3362
Seattle, WA 98174-1099
Telephone: 206-607-1655 Fax: 206-607-1661
* Try to resolve your dispute with the College directly. If this fails, then contact DOE or a lawyer if you still feel you have a valid complaint.
"Most of the services provided by SLA are available free in government websites, including many of the links you will find our site. However because the wrong decision could end up costing you thousands of dollars in additional war world if cost, due to the complexity of the laws regarding student loans, SLA is committed to providing our services at reasonable prices, allowing our consumers to make wise, educated decisions regarding financing their college education and handling their existing education debt."
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